Though its free to list a watch, Chrono24 does take a commission when it sells. Chrono24 has been of no help whatsoever. You get the best price for a vintage watch, but please feel free to make an offer on a vtg watch. It will have our names engraved on the back and I'm giving it to him for . Positive reviews (last 12 months): 94.4%. Or, in their own words: These guidelines serve to standardize listings and keep things on an even playing field.. Ren Herold. We are an Official Retailer of a few selected brands. who invented hot cheetos with nacho cheese (current); unpaid share capital disclosure ifrs; is sam's choice bone broth real bone broth But it is also a platform that has a lot to improve. The monthly base price will remain unchanged. Ha! Omega Seamaster Pro Planet Ocean Chronograph 2. They said it was lost in transit and there was nothing they could do about it. This also explains how Chrono24 has been able to grow to the size it has today. I found 4 for sale, however, upon further inspection, I discovered that 3 of them were frauds based on the manufacturer date information. As a Seiko fanboy, I have over 12,000 choices, from a vintage Seahorse to an array of divers, I can find whatever Im after. Proceed with CAUTION. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. The result? You may also be able to set up a Trusted Checkout, which well get into next. Though Chrono24 advertises "safe" and "verified" transactions, they have no interest in attempting to stop the parade of fake watches being sold . However, before you become Verified, there is a limit to the amount of money you can withdraw from your PayPal account to your bank account. It says the payment is in the verification process. Only then do we send the money to the dealer. The highest commission rate that Chrono24 charges is 8.5%. Groom Your Web Presence to Be Highly Searchable. The AD is still up even though I have sent many emails to Chrono 24 and calls. I have all the emails and documents that proves what I just write. This is where Chrono24s safety measures start to ramp up. SWIFT messages are all processed automatically. Payment via Chrono24's secure Escrow Service. However, if I found a good deal on a watch that I wanted from a US-based seller, I would consider it. In fact, Chrono24 one time introduced an update to the site which eliminated the information about who you purchased the watch from. Keeping my funds and my watch away from me is a dirty maneuver. Value 79. Of course, I wasnt able to respond to him because Chrono24 blocks a buyers ability to respond to a sellers messages. 2 days later I called again and spoke with an executive who was also not helpful and hung up on me. Chrono24 review: chrono24.com scam. Click the card to flip . We want you to feel confident in the thought that you always get great value for your money when buying from us. Eventually he lost interest in me ha ha, Hello, somebody managed to recover the money in a way or another? All SWIFT transactions involving correspondent banking (i.e. The biggest issue is that chrono24 can hold the money in escrow essentially indefinitely, whilst the buyer has the watch in their possession. The whole process with Chrono 24 was very easy. Bottom line-deal directly with sellers and only use credit cards to pay, so if they do not deliver you can get your money back. Oct-01-2018 09:38 AM. Discover the Safest Path to Your Dream Watch. Submit a complaint and get your issue resolved. Their fraud prevention tools, as told to me one the phone was " we sometimes get some of our advertisers to take a photo of their watch sshowing a certain time " I pay significant fees each month. According to seller performance, there are five seller levels, ranging from 1-5. So the site that valued it is now offering me less through a subsidiary, another hour later I get an even lower offer from another german "dealer", at this point I feel I'm being manipulated into taking the medium offer, just got a feeling something is not right. The watch looked absolutely perfect and I couldn't tell at ALL that it was fake, and I used to own a 214270 and have handled fake Rolexes in the past before. I am amazed that such a poor organization exists. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. I had to provide that information when I created my account as a private seller. Their return and refund policy are genuine.Apr 20, 2020, Registered. As far as I know, and without doing research on the mercantile law of the Federal Republic of Germany (the governing law of Chrono24), once you have made an offer, unless withdrawn before acceptance or it lapses after a stated period, if the seller accepts it then a legally binding contract has arisen.May 10, 2018, Packaging The shipping container shouldn't be too large, otherwise the watch and its box could be jostled around. Chrono24 simply helps facilitate the transaction. Just a bunch of scambugs. Our number one goal is to make you so satisfied with your purchase that we get the honour of helping you with your next watch purchase. One such example is when it comes to trade-ins (part exchanges). Theres great dissatisfaction among watch sellers and professional dealers about the way Chrono24 operates. Your payment is being verified. They confirmed a sale that it never happened and they send me and invoice to pay fees. *For details, please inquire via phone or email. Hang in there. Hey guys made my first purchase off of Chrono24. Categories . Sounds a little odd but perhaps its an extra security measure. Theyll easily be able to interpret it and let you know where the money is. After compiling the data, Chrono24 scaled their rates based on brand and dollar amount. Props to HPs customer service team. But whilst Chrono24 is the largest platform for the purchase and sale of watches in the world, it is not short of issues, and it leaves a lot to be desired. We keep your money in our escrow account for 14 days after delivery of your watch. Chrono24 has a consumer rating of 4.71 stars from 2,120 reviews indicating that most customers are generally satisfied with their purchases. Never miss a post, plus grab this free guide (instant download). We have heard many reports from professional dealers who, on a regular basis, get watches added to their sold list even though the watch has never been sold. I am so glad that I have read all these complaints because I wanted to buy a very very expensive watch costing upwards of $85, 000 through Chrono 24 and now I will not do so after reading all these horror stories. Chrono24 is a marketplace where buyers and sellers can meet. It aims to provide our sellers with additional incentives, visibility, and opportunities to promote their sales and service. Good luck! They could possibly subpoena the records from Chrono to traceback the conmans point of operations at time of the crime. Chrono24 calls itself The Worlds Watch Market, and thats a fair description. Good selection. How can I pay for an order using an escrow service. Its also important to keep in mind that the listed price is not always what something sells for. The second time shipped, it was delayed for a week and not as described, couple of strap links missing, extra links had to be shipped again. Only then do we send the money to the dealer. Chrono24 can contact BNPP to find out if the transaction has completed or is being held up for some reason. But if they add the fee on top, this may actually turn out to be an unprofitable deal. If a user clicks in I did buy this watch even if they didnt, Chrono24 will add this as a sale to the sellers account and then charge them a commission unless the seller disputes it. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. But only by a half or 1 percent roughly. Therefore, we carefully check all our timepieces to ensure their authenticity and that everything is in its order. chrono24 cancel order. Open your door to 500,000 watch enthusiasts every day. The PlayerAuctions Seller achievement system has been online since Mar 24th, 2022. While Trusted Checkout transactions do include insured shipping, international shipping is risky. I'm in the process of buying my first rolex. We try to reply within an hour. Ultimately, if people notice that the prices on Chrono24 are higher than anywhere else, they will go somewhere else. Once you've confirmed your email address and your PayPal account is activated, you can start receiving payments without being Verified. Much tighter government oversight in the private sector than in the States. So what did they do? Well, if a user makes an inquiry for a watch on Chrono24, Chrono24 will, after a while, send out this notification to them: And they will continue to spam the user with it, both via email and on its profile, until the user answers. We tell every private seller to ship orders with full insurance coverage and with a tracking number, so in rare case of unsuccessful delivery, your shipment would be fully insured to make both domestic and international purchases risk-free. Through our contacts and network of sourcing luxury watches, we can provide some of the worlds best luxury timepieces at fair and competitive prices. After all, most buyers are looking for the best deal possible. Maybe if they see their user base shrinking rapidly after this move theyll get the message.. Till today they cant give me a proper answer or an estimated time for the problem to be solved Watch was sold on Chrono24 for 32.000 euros and payment was confirmed by chrono24 on the 12nd May 2022. I was ripped off. Learn everything you need to know about this diver in our latest Buyer's Guide. Service 87. As such, theres no consistent list of brands or inventory. Higher dollar watches have lower margins. Each watch that sells through Chrono24's website garners the company a 6.5 percent commission. Interesting - providing your a copy of your passport is pretty invasive. So if the fact that Chrono24 isnt paying a commission fee for their own listings, thus allowing them to undercut all other competitors for this sole reason isnt unfair practice, I dont know what is. As with any purchase, do your research and hedge your bets as much as possible. I bought a watch and payment went through the trusted checkout system. It is. Dealers are welcome to increase the prices of their watches on Chrono24 accordingly in order to maintain stable margins. Being a "marketing channel" is basically the reason why fees are charged. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Payment via Chrono24's secure Escrow Service. They are going to have you cc info anyway if you pay by card, no? Just bought a watch on the Chrono24 App. Tom Scalisi is a freelance writer and editor with a passion for watches and everyday carry items. This is where Chrono24 makes its money. Want to share your opinion? Chrono24 is really no different than any classified site, other than it can potentially provide a safe platform for large transactions. chrono24 payment is being verified. I did not, but I was buying within the UK, Grand Seiko | NOMOS Glashtte | TAG Heuer. Share your photos and videos with others to prove the truth of your words. This leaves the seller without the watch and without the payment. everything has been sorted. Only then do we send the money to the dealer. ~ Valeria. Selling a watch is relatively straightforward. Thank you for sharing. If youre like most watch collectors, youre looking for a great deal to save money and also protect your investment. Best of luck. PHOIBOS Listing: AU$556 PHOIBOS Proteus Bronze PY046E Limited Edition, Reference number PY046E; Bronze; Automatic; Condition New; Year 2022; Watch with original box; Chrono24 provides Escrow Service for free. Chrono24s advantage is that they are the first and the oldest platform of this type. Misleading site, i bought a watch from them that i never received. Not everyone has the time to bend the rules for each person that has a special circumstance like being on the road for 2 weeks. Do not risk buying through this site. chrono24 payment is being verified. Rest assured customers will get the best value for money. As a private seller I shipped an expensive Rolex Daytona beginning of March 2019 to the U.S. Watch was well received and in excellent condition. Many of these well-documented issues revolve around watches with straps made from crocodile or alligator leather. Even with pictures of papers and boxes, its possible to ship a fake watch to a buyer and con them out of their money, regardless of the payment system they use (like the Trusted Checkout). I looked through their website after reading this and just a heads up, there are multiple counterfeit watches listed even by dealers right now. If you receive the watch and it turns out to be fake or not as described, contacting Chrono24 before they release the escrow funds to the seller is at least a path of recourse. Great article and timely as Ive sold three of my watches using Chrono24. Only then do we send the money to the dealer. Private sellers pay zero fees. The dealer may have to calculate to give a discount on the watch they are selling in order to seal the deal. Are you sure they haven't sent the money to your old account? Chrono24 has to make money. We keep your money in our escrow account for 14 days after delivery of your watch. We immediately suspend any dealer proven to be offering fakes or replicas. However, your seller must fill out the customs declaration honestly. In these cases, Chrono24 did not pay out the amount to the seller but instead refunded the buyer. The AD is still up even though I have sent many emails to Chrono 24 and calls. They refuse to hand over the details of their advertiser who has stolen my money saying they need to protect their advertisers. I have been waiting now for 6-8 weeks! The List Of Sites About chrono24 payment is being verified Watches. Either end of the transaction should be able to supply the details. I would highly recommend. 3. #so frustrating but has to be an explanationgood luck. The complaint has been investigated and resolved to the customers satisfaction. Published by on June 29, 2022. In 2018, Chrono24 doubled its commission fees overnight, on top of a commission fee that many users thought was already high. The Omega Seamaster Planet Ocean 600M perfectly blends professional functionality and elegant design. Its available for use by all sellers, but not everyone elects to use the service. In these cases, you transfer payment to a secure escrow account, where it is kept safe until you have the watch in your hands. Here are some of the services they provide and the cost involved for each. Obviously, a trade-in can be valued in different ways. We have described a background story in Chrono24 review blog. . I purchased a Rolex from them. If the buyer returns your item, the authenticators inspect it before sending it back to you. chrono24 customer service number. This is an issue, especially for professional dealers on Chrono24 that sell a lot of watches and may not always have the opportunity to go through every single transaction and check that they are correct. The site has knowingly allowed this fraudster to advertise and con people. The exact same one, same serial number etc. The idea is that the first rolex I ever buy is one I give to my dad because without him I wouldn't be the man I am now and able to afford anything like that. Final Thoughts: Would I Buy a Watch From Chrono24? I dont understand why this info is needed and never heard of a this being necessary for online purchases. But Chrono24s mediation process has some major flaws to it that can cause serious headaches for sellers, regardless if you are a private seller or a professional dealer. Purchased a $5K Rolex from a Las Vegas based seller (from Australia) via Chrono 24. Please know: If the verification shows that everything is in order, the transaction will be validated, and you'll receive your order normally. Chrono24 must have a deadline for mediation. 149. Chrono24.com is the worlds largest online marketplace for watches. It just goes to show just how little understanding Chrono24 really has about the watch market and the basic principles of the capitalistic market in general. I would have no problem showing ID in the store but i do have a problem with them taking a permanent copy that is stored who knows where Perhaps you can go offline and contact them directly via phone.