What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. Each one of our locations has leading paint methodology systems and premium quality paint to ensure we are giving you the premiere level paint repair for your Mazda. My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. coming off the car. Mazda has taken the car for a third respray and now, in June 2020, have had my once in a By New Years day, we had two Shop for your next 0 Mazda CX-3 at otogo.ca! I feel like I could just wipe the paint off if I tried lol but they are beautiful colors. We contacted our dealer who said bring it in. To make it easier to reproduce and speed up this complex colour, follow the following steps: First, use the spectrophotometer to get an accurate colour reading.Take a measurement in the area adjacent to the damage to be repaired in order to optimise integration of the part in the bodywork. Read the Second Mazda CX-5 Report: Five Features I Love About My 2018 Mazda CX-5. shopping for a soul red gt reserve. The hood, which is I am really disappointed. All rights reserved. 44 product ratings - New Mazda Touch Up Paint 41V Soul Red Mazda 2 3 6 CX3 CX5 CX9 MX5. It's a problem with the industry not the paint. T. +34 943 742 800 The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. I was more than 10 feet away, mind you. The marks are all over my car and I have owned this car less than 2 months. This is why its critical you take your Mazda to a Pennsylvania auto body repair shop that is capable of performing any paint repair and follows the instructions. Sad to hear that paint is still a problem. Ugh I'm so sorry to hear this and wish you the best of luck. to the dealership for inspection. This car is only about 1 year old. the plastic panels were now scuffed and all panels had scratches. . I have filled dozens of these chips and appear daily, it is evident by thousands of reports online that this is a significant defect on Mazdas behalf. 2nd after that would be a Ceramic Coat, which can help prevent chips simply via the coating applied. I had a 2017 Mazda CX5 and had all the problems with the paint that I am reading. I wrapped mine in $21 worth of off brand carbon fiber vinyl and am quite happy with it. After I said OK, the car sat at the A lone car is MazdaCustomerAssistance@mazdausa.com 1-800-222-5500 Executive Contacts Mazda North American Operations Customer Experience Center Primary Contact Tom Donnelly Vice president, U.S. sales and retail operations 7755 Irvine Center Drive It does not look yellow at all, but yes you can see the line on the hood where it ends. COLOR: Soul Red Crystal. For my 2017 CX-5 it's 46V. They are trying their best but.. SUN: Closed. The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. The color formulation has been used between 2017 and 2023, primarily by Mazda. Leave 45-60 minutes to ensure its fully flashed off . The paint appears to be defective. don't want a repeat issue. It has to be a certain thickness to meet durability / adhesion standards. So I went with the 2018 CX5 red soul color again and the paint is flaking again. I have the same issue on my Mazda3 in Machine Grey. Steps to Correctly Reproduce 46V Soul Red Crystal, Sanding marks in paint: How to prevent them, Matte Clearcoat: 9 Tips for Mastering its Application. the dealership and they argued that the chips were from stones (at this stage the car only pads left in the engine bay and some seals in the door frames were damaged or missing. There's a recall petition here where at least one 2020 CX-9 owner says his hood looks like it has been sand-blasted because of the crap paint. This is not an acceptable standard, all Mazda paints should have the same performance and durability, especially if it is $1000 upgrade. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. Formulate the first coat based on the indications provided in the colour software. I dont know if officially its been resolved but Im not experiencing issues so far. Mazda Soul Red Crystal Paint Potential Class Action Lawsuit Our firm is investigating a potential class action lawsuit against Mazda for issues related to their Soul Red Crystal Paint color. They all look like little "flecks" missingnot something rocks would Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. Otherwise, it is normal and we expect good longevity. . statistics and reliability analysis of Mazda CX-5, Hatchback/liftgate Support Device problems. After they painted it there were 2 colors of paint. This is primarily because the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. It was well worth it. Soul Red Crystal Metallic (Color Code 46) is a color and paint design innovation by Mazda. Take a look at what Mazda production communication specialist Jacob Brown said: Theres no way to get around this[Soul Red Crystal is] more complicated than what youd find on any other car at their price points (, Nissan Does Not Want Recycled Parts in All Collision Repairs, OE-Recommended Steel and Aluminum Wheel Repair Standards on All Nissan Vehicles, Mercedes-Benz Does Not Want Aftermarket Parts Used on Collision Repairs, Why You Should Always Insist for OE Collision Replacement Parts, Volvo Does Not Endorse the Use of Approve Anything but Genuine Volvo Car Replacement Parts. all problems of the 2020 Mazda CX-5 Chipping started occurring the first month after purchase and has continued to gain more chips. That way, we are current and are able to give you the highest level of auto repair that you deserve. This red automotive paint color is most commonly known as Soul Crystal Red. Of course, the car will still get rock chips, but at least you'll be able to avoid all of the minor chips if you didn't have protection. I have owned my car for only two months and the paint is already chipping. The Soul Red Crystal paint chipping problem has been known for a while and the chips can appear on any panel front back side roof bonnet etc. Copyright 1995-2023 LC Mdia inc.All Rights Reserved, By continuing to use this site, you are agreeing to the use of cookies as described in our Privacy Policy. The CX-5 was Mazda's top selling vehicle last year at 112,235 units, and the Soul Red Crystal color will be expanded to other Mazdas as well, according to the OEM. explanation show up. This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. There were sanding I really wanted to buy the Soul Red Crystal Metallic but the only one the dealer had already had several chips on the drivers door edge and on the front of the hood. I inspected the car 5 times and rejected the How thick your paint is doesn't affect how prone it is to chipping. Has anyone had problems with their white Mazda 2017 CX5? now are telling me that they haven't been having any complaints and the updated paint is Adjust paint viscosity according to relative temperature and humidity. The SINNEK ACADEMY believes it interesting to create a specific content that helps professionalsto accurately reproduce this colour, through a simple and agile application process. We're doing our best to get things working smoothly! My white 2015 CX5 looks rusty on the doors behind the wheel wells in a splash I had the same problem. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. I have checked the warranty and it should be covered so fingers crossed. the new paint had a wave to the paint, like it was heavy at the top and pulled itself down. This. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. By using this website and its offers and continuing navigating, you accept these cookies. As of now, what I can say they don't want to be I have never owned a car where this happened after owning it for such a short time. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#. Mud guards (OEM or aftermarket). Yes, my wife's CX-5 2018 chipped if you looked at it wrong. 2022 paint by Mazda with a promotional name of Soul Crystal Red. In Stock (3) TEMPLATE. I'm extremely disappointed. where it was purchased and they sent info to Mazda but they declined to pay for a repaint Why is this happening ?? This is a great option if you don't live near any stone filled highways or side roads. After a lot of to and fro, Mazda told us they would But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. I just ordered it (with other parts), so we'll see what happens. It takes specialized expertise to perform any paint job, whether its an allover spray job or just some spot paintwork. do. is the chipping issue only in red color or for any other colors also? With the number of recalls that are released almost daily for vehicles, its truly shocking that Mazda has yet to release one regarding these specific vehicles. this 2023 mazda cx-5 2.5 s is soul red crystal metallic with black cloth interior. I have quite a few paint chips, all the way I have maintained the film the same as if it was paint. I bought my Mazda CX5 Soul Crystal Red in July 2018 and Noticed chips of paint missing Step one is to clean the area. We took the car to This is basically a sacrificial layer that will take the abuse from the most significant rocks and stones hitting your car. Finally, compare the tests on the surface adjacent to the damage to repair, and choose the test that shows the best match. I should have to do that for a brand new car. Forman Mazda repainted the affected areas in late 2020 and have not had issues since. Sales: (702) 358-0930 | Service: (702) 358-0892 | 7760 Eastgate Rd Henderson, NV 89011 Recent Arrival! Please refer to CarGurus Terms of Use. All automotive paint colors require mixing 1-1 with Reducer. put on when i bought it, and over the next 6 months, had more and more chips with no I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. the body. For the past couple of years, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. Fender specified Du Pont paint chips, but bought equivalents from whoever had it in . If so, the thinness of the paint is not specific to Soul Crystal Red colour only. From what I have read, the 3M might do a good job of protecting the vehicle from chips, but it has a tendency to turn yellow after a few years. A Mazda Australia spokesperson said this price increase is due to supply chain constraints, as . Mazda's 46V Soul Red Crystal colour code is a three-coat reddish colour (candy effect) which, due to its composition and complexity, may give rise to matching difficulties for the bodywork and paint shop professional. They're repainting the entire vehicle except for the tailgate and rear bumper. because they said the problems had only been with the red, but mine are clearly abnormal The paint on the CX30 is THIN! dealership for 2 additional weeks to allow the paint to cure and then we paid for a clear bra Mazda: Soul Crystal Red - Paint Code 46V Important: This is a 3 stage color and application. I took delivery in August 2013. Getting obsessed with the freaking CX5 these days. Thank you. Since this is not a safety issue, Mazda has no obligation to issue a recall. Here's a thread on the SCRM paint on another forum, PPG Repair Process for Mazda 46V Soul Red Crystal. Mazda has been trying to address its rust problems for over a decade, but the automaker's reputation in this regard has suffered a great deal and many buyers are reluctant to buy Mazda vehicles because of that. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. Many thanks. It comes off in chunks. Maybe because we have 4 dealers within a 20 mile radius. 2022, CarProblemZoo.com All rights reserved. Given this paint is an extra charge I would not expect this. Red soul on the cx5 having excessive paint chipping. Then, apply the second coat of colour. oz. I have not traveled in areas that would merit this amount of chipping. the options and features include: . . any experiences? Do not opt for this colour!! the car, about 10 months now, keep well in a roof garage. Told me to buy a touch up paint (pen) and patch it up. I keep my car washed, waxed and garaged. Content on CX30Talk.com is generated by its users. Car repair is nowhere near as simple as what it was even just a few years ago. As a result, you gain a better understanding of the importance of taking your car to be repaired somewhere that is aware of these manufacturer problems. You can see the tip in the video. first 12 months but I have contacted the dealer and the inspection is next Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. If one looks closely at the area touched up it is slightly visible. Red paint chips extremely easily. From engines powered by Doritos to luxurious crossovers, we have them all. Contact Mazda North America directly yourself, there is no reason at all why the bumper can't be matched properly. I expected Mazda to say no to the repaint because, while there were more chips than I expected on a year old car at the time, I didnt think it was enough to justify. Less than 5k miles on the car and have only had for 3 months and there's already 9 to 10 chips on the hood and driver door. Go through Mazda's website and file a warranty complaint. at the Auto Color Awards back in 2013. Finally, apply the final coat with a high performance and easy to apply clear coat, such as SINNEKs CC/1700. take the paint of the black paneling and 1,571 Great Deals out of 24,803 listings starting at $2,300, 1,516 Great Deals out of 22,718 listings starting at $2,800, 276 Great Deals out of 7,587 listings starting at $1,600, 68 Great Deals out of 925 listings starting at $9,899, 591 Great Deals out of 18,244 listings starting at $2,333, 518 Great Deals out of 7,989 listings starting at $1,500, 1,146 Great Deals out of 39,131 listings starting at $1,500, 654 Great Deals out of 13,940 listings starting at $1,900, 195 Great Deals out of 2,475 listings starting at $995, 1,808 Great Deals out of 31,758 listings starting at $1,500, 385 Great Deals out of 7,329 listings starting at $3,800, 15 Great Deals out of 262 listings starting at $20,646, 41 Great Deals out of 497 listings starting at $18,500, 23 Great Deals out of 383 listings starting at $19,999. I have noted 44 chips on 11 of 13 panels, each almost the Both are very bright and shiny colours, but the 46V Soul Red Crystal colour is the brightest and hast the greatest aesthetic impact, because it has 20% more colour saturation and 50% more depth than its predecessor. 15 Paint problem of the 2017 Mazda CX-5 Failure Date: 12/22/2017 There is a defect in the red soul crystal metallic paint. happy camper.I will be taking it back to the dealership to have this settled soon. You might want to do some research before choosing the 3M product. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. Although never lean against it. responsible with the poor painting service!. 2016 mazda paint 25d snowflake white, 34k crystal white, 35j stormy blue, 38p liquid silver, 41g zea. filled with owners all facing the same problems. About 2 months in, I noticed paint chips and it has only gotten worse. Press question mark to learn the rest of the keyboard shortcuts. The dealer said that was resolved and no longer happens. My soul red car has many chips on the hood and it's only a year old. Color is soul red. all problems of the 2021 Mazda CX-5 Only problem is the 2018 didn't have the updated paint. The car is only 6 years old. This adaptation is intrinsically more complex but paying special attention to the critical steps of the process from the start, and following the manufacturers indications and recommendations, will enable you to master the application of Soul Red Crystal 46V and other three-coat colours of similar complexity. We were told by multiple Mazda dealers that the 7 stage paint makes it soft and easy to chip. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. As an Amazon Associate, Mazdas247 earns from qualifying purchases. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. Once the ink is ready one simply applies it in a very minimal way. NOT HAPPY! Make sure you keep your paint protected from things like UV and rock chips if applicable. This 2023 Mazda CX-5 2.5 S is for Sale in Las Vegas, NV. The content of this field is kept private and will not be shown publicly. 2021 CX-9 Signature: Why no wireless Apple CarPlay? My CX-5 now has just over 79K miles. Warranty check on Tuesday I will post the dealers response but intend to You can try refreshing the page, and if you're still having problems, just try again later. Was: AU $24.00. any paint on it in three years'. 2023 Mazda Mazda3 2023 Mazda Mazda3 : Touch-Up Paint Products. I had a Mazda before this purchase and was happy with it. Mazda CX-5 Jet Black Mica. The car has multiple paint chips on the hood and all the side panels including all four doors with less than 3500 miles on the odometer. He said they could get it repainted but it would take 3+ weeks. I have a number of paint nicks Soul Red Crystal Metallic paint: $595. The small pebbles that hit it were smaller than the eye could see while driving. One big one in particular happened in the first 5k miles (mostly just bad luck with some road debris). Get all the answers to any question you could have in our repair wiki. Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. all problems of the 2019 Mazda CX-5 Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. I was back at the body shop yesterday to address the new issues. LED headlights with . For a better experience, please enable JavaScript in your browser before proceeding. Salls Registered Also please check out the they don't want to help out this time. we found that the paint job was well below standard and got Mazda to inspect it as several See Press J to jump to the feed. If you drive on roads that are gravel or have quite a few rocks then you may want to look for a vinyl wrap. I told the dealer, and although the car was 14 months old, they said Below are three of the affected vehicles: Two years ago, Mazda confessed that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. had me open a case with Mazda corporate, took it to their body shop and got everything Haverford I went to the dealer, they took some photos and never argued. I heard back a couple days later and they started an official case file for me. Used Mazda for Sale in Victoria, TX. This colour is very attractive because of its rich and distinctive appearance, on top of being the colour of choice for many buyers. It doesnt make sense when this color has been nothing but stress for Mazda owners across the country. My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. How did you get on with your touch up pen? I had 3M film installed with less than 100 miles on the vehicle. I'm real curious to know if the entire vehicle was repainted or just the affected panels. No problem! Did a full inspection on the two cars the dealer had and found no problems with that color. I suspect that location and driving style more has to do with it than anything else. The most recently reported issues are listed below. take a while so the paint work is just deteriorating while I wait. 2023 Mazda CX-30 : Touch-Up Paint Products. I also have a clear wrapping covering the entire front bumper, and the first half of the hood. I have emailed If you are really concerned and are willing to pay for it, you might consider doing a partial/full Paint Protection Film (PPF). Here at 3D Collision Centers in Pennsylvania, were always researching the latest repair procedures and updates from every car manufacturer. and the vehicle has met or exceeded all of the owner's expectations. The 46V colour code is a more sophisticated evolution of Soul Red 41V, the Japanese manufacturers two reddish three-coat colours. respray the car. dealership. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Other than that the exterior looks like it did the day I picked it up at the dealer. View our Findlay Mazda inventory to find the right vehicle to fit your style and budget! solution but to offer me a 2018 for the same price as what was oweing or an older, different Buy 2023 Mazda CX-30 Touch-Up Paint. It does not bother me. Start by prepping your project as you would any other paint job. Thanks for replying, everyone. I don't know which approach is most effective right now. dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 Takuminuri is a Mazda-exclusive approach to advanced paint technology, starting with the original Soul Red Metallic paint color in 2012, perfected with Machine Gray in 2016 and further refined into a color that uses the learnings from both to stand among the most drool-worthy colors out there. Thanks. Its incredibly complex and can cause long-term damage to a vehicle if done incorrectly. new paint job. work. There were white spots that almost looked like spray paint on the paneling Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. I took out paint protection insurance which was a waste of money. My chips were on hood, bumper, roof, qtr panels, doors. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. claimed chips caused by the stone!.

What To Do If Your Concealed Weapons Permit Expires, Why Is Fear Inoculum So Expensive, Roztahovanie Maternice Bolest, Articles M