The state was in the spotlight recently when it hosted the annual Gala Riviera Nayarit & Puerto Vallarta. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Our butler had just the right balance of being attentive but not overbearing, and it was the same with the room steward. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. Watch the horizon glide by from expansive private balconies. Would I do it often, no but it was fun. Then watch the moonlight dance on the waves from your private terrace. Part Time Real Estate, Leasing Consultant. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. . If people keep their expectations down a little things would be better for all. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. hoping our third time in april actually results in an escort! We used the butler very little outside his duties, most of which could easily have been done by the room steward. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. If you make friends on the cruise and want to invite them back to your cabin, your butler will arrange for a private cocktail party in your suite, complete with champagne and chef-prepared delicacies. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. 19952023, The Independent Traveler, Inc. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. ft.*, your Family Suite sleeps up to six* guests. It will likely also be in accordance with the level of personalized service that you recieve. Your butler is there to make it happen. In my previous article, I told you what its like before you cruise, when you check in, and what you can expect in your stateroom. They will also bring. Norwegian Cruise Line launched a concierge desk exclusively for guests with reservations in the lines top accommodations, the Haven by Norwegian. Use them, and reward as appropriate. LauraS Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Serve afternoon canapes and/or afternoon tea in your cabin/suite. Butler service is most commonly found on small ship luxury cruise ships such as Regent and Silversea. Silversea, a luxury boutique cruise line, trains its butlers in England before deploying them to ships that sail to every continent on the globe. Some lines, like Silversea, have a butler for every suite. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Not only will you have access to all the ship has to offer, you'll enjoy the personal service of a concierge and 24-hour butler throughout your entire stay. Our butler brought a full breakfast to us every morning. Call me with your order and I will set up your room." This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Hey! We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. We may receive compensation when you click on links to those products. By LauraS If the ID card is bad it gets worse. They also supervise the room steward and makes sure things are done properly. Luxury bath products in stateroom bathrooms. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. Are drinks packages worth the price? CC Help Jenn The Amex Platinum comes with access to a premium concierge service that can help you with everything from booking hard-to-get reservations to finding destination guides to help you plan out your next getaway. Hotel. On the penultimate day we had 3 visits with "I hope you have enjoyed the service I have provided!!". Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. There is another thread about tipping the Butler good luck with that one. With up to 1,392 sq. This may be something that is a difference between European standards and American. I had no idea about the pizza. By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. It was kind of neat. The magic starts before you even board the cruise. Hey, you only live once! Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. Nobody should hang you up. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Phoenix Concierge Services. The Haven has plenty of space for guests to lounge and relax. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. On our last cruise the butler arranged dinner in our room for us. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Butler & Concierge Service Before you set sail, every cruiser is required to attend a muster drill led by the Norwegian Cruise Line ship crew. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. They keep a log of how often the day and night butlers are used. This will greatly affect the level of tips that you are expected to reward their service with. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. There is some crossover, of course, but that's the general delineation. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. .One family cruise we were in Cagneys. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. The butler basically takes care of your personal needs food and beverages (in cabin coffee maker) - the cabin, You will also have the services of the ships Concierge to arrange ease in getting on and off the ship; dining. He was visibly perturbed by this so I told him to just go and sort out their "emergency" and I would serve our food myself. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. You can book a Concierge-level cabin to unlock . The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. What is Norwegian Cruise Lines largest ship? Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. TPG values it at $1,600. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Was at St. Johns Bay well over a mile from the ship and as a test used the. The butlers on Regent Seven Seas cruises also book your spa appointments and basically take care of all of your needs during your voyage. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. first time, my mom's card didnt have her picture loaded when she scanned at security. DECK 18. ft. Owner's Suite with Large Balcony Sleeps up to 5. For immediate help, please contact Heather directly: 630-779-9301 or : Why You Should Consider A Holiday Cruise This Year. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Known for high-end luxury voyages to the most exotic and far-flung ports on the globe, Oceania cruises overlook no detail when it comes to high-class service. Concierge services to help guests book dining, entertainment, shore excursions, and more. It is a cruise ship not Downton Abbey. The annual airline fee statement credit can be complicated to take advantage of compared to the broader travel credits offered by competing premium cards. They're pretty spectacular! Serve a welcome glass of Champagne upon arrival to your cabin. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Makes onboard reservations for everything from meals to child care to shore excursions. Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. CC Help Jenn This website uses cookies. What is the cheapest month to book a cruise? the concierge will ensure you get priority check-in and departure as well as priority tendering to port. Others have both, but they are only available to passengers in certain cabin categories (usually concierge- or suite-level accommodations for which you pay an upgraded cruise fare). The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Sometimes it's worth a large investment to reap the benefits of a great credit card. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. The concierge takes care of your needs OUTSIDE of the room - so things like shore excursions, restaurant reservations, spa appointments, priority disembark at ports, priority tendering, etc. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. But if youre cruising The Haven, youre in for a special treat. (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) Luxurious details such as platinum keycard to stateroom. These stories will help: A beginners guide to cruise line loyalty programs. We'll run a soft credit check to find special offers, but it wont affect your credit score. Now we are really looking forward to a new experience on our April trans Atlantic cruise. 957 sq. Enjoy the amazing views together on your large, private balcony. In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. Please view our advertising policy page for more information. //]]>. Terms apply to the offers listed on this page. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. You will interact with your butler inside your cabin or pass him in the hallway as you walk to and from your suite. The help and assistance of The Haven Courtyard attendant, to take care of all guests needs, such as delivering drinks, fresh fruit, cold towels, etc. Guests will need to use their keycards in order to enter The Haven complex. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. After the party, they will clean your suite while you enjoy the ship. I admittedly didn't read through them all but it's a good starting point at least! Is your point person for information on ship happenings day-to-day. However, a concierge won't be there in the morning to make sure you don't have any last min requests or to provide an umbrella for your excursion since there was an unexpected rainstorm overnight. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. phone to call my cabin mates - it works ! you also get free pay per view movies! It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. When we talked to the butler, she said, "I'll bring you a menu. Guide and tips to Norwegian Cruise Lines The Haven. There are select categories of Suite which come with specific additional amenities, too! This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Name of lounge: The Haven Lounge. Thanks to all. Whatever you decide, your first evening onboard is just the beginning! The Maite'd was appalled and informed us.the butler will do that. Sleeps up to five guests. There are certain times of the day such as breakfast and early evening when they can be very busy. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. Available on Norwegian Dawn and Norwegian Star. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Also I was told my last cruise they give you those cordless satellite phones for a reason. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. Started August 27, 2021, By Position: FNP/PA-C - CenterWell - Alhambra Clinic - Phoenix, AZ<br>Description Humana - s Primary Care Organization is one of the largest and fastest growing value-based care, senior-focused primary care providers in the country, operating over 175 centers across eight states under two brands:<br> Center Well & Conviva. It works every time, and I get my soda fix. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Actual amenities vary by ship and category. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. He said "Let me bring dinner to you" and I was glad of the offer. They also handle your priority disembark at the end of the trip. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Explain your cabin amenities and make sure you know how to use all of its features. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. If anyone has given us outstanding service, we will tip extra at the end of the week. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Let's take a look at cruise ship butlers and look at how the offerings on various cruise lines differs from one to another. - you should always consider paying more if they did something special for you that made your cruise more enjoyable. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Personally, we are happy to go on our own when they let you. Spanning and impressive 6,694 square feet. Oceania Cruises sends its butlers to the Guild of Professional English Butlers. Serve room service meals in your cabin or on your balcony. From here, the sky is quite litterally the limit. What is the cost? We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. So just curiousThanks again!!! Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. I think he'd be too busy around at yours, thank god! (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Double balcony is offered on Norwegian Dawn. They also explain how you access certain parts of the ship so, for . But if you're cruising The Haven, you're in for a special treat. That's exactly the case with the Amex Platinum card. CC Help Jenn This suite also includes a separate living room area, and balcony. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Think of The Haven as a "ship within a ship" -- A space that brings about a whole new sense of luxury for guests wishing to sail with NCL in style. In the case of Disney, Concierge passengers also get access to some exclusive areas of the ship. Celebrity Cruises is one of those lines that offer both concierge and butler service. What they do: Butler services include packing and unpacking, complimentary dry cleaning, shoeshine and related services, dinner reservations in the ships' specialty restaurants, spa and shore excursion reservations, salon and spa appointments, arranging cocktail parties, providing gourmet snacks (including caviar) at tea time. We were escorted on by the Concierge and he took us to lunch. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. You can make all kinds of special requests and he'll do what he can to fulfill your shipboard dreams. Norwegian Cruise Line. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Seldom travelers may not get enough value to warrant the cost. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. This post contains references to products from one or more of our advertisers. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. The Haven is available on the Norwegian Gem, Pearl, Jade, Jewel and Epic. Powered by Invision Community, Also I was told my last cruise they give you those cordless. What You Get: Passengers sailing in The Haven and full suites have a 24-hour butler at sea, but the VIP treatment begins before priority embarkation: The shoreside concierge desk ensures your dining and entertainment, shore excursions, and spa and salon appointments are arranged in advance. Cost includes $12.95 plus applicable local sales tax. They also. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). If unfamiliar the Daily Service Charges are: $20.00 USD per person,. The Haven Restaurant offers an unparalleled dining experience, accompanied by exceptional service. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings).

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